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Confidentiality

1. Personal data management.

The Customer is informed of the regulations concerning marketing communications, the law of 21 June 2014 for confidence in the Digital Economy, the Data Protection Act of 06 August 2004 and the General Data Protection Regulation (RGPD: n° 2016-679).

2. Persons responsible for the collection of personal data

For Personal Data collected in connection with the creation of the User's personal account and browsing on the Site, the party responsible for processing the Personal Data is : CT METAL CONCEPT.

As the party responsible for processing the data it collects, CT METAL CONCEPT undertakes to comply with the legal provisions in force. In particular, it is the Customer's responsibility to establish the purposes of its data processing, to provide its prospects and customers, once their consent has been obtained, with full information on the processing of their personal data and to maintain an accurate register of such processing.
Whenever CT METAL CONCEPT processes Personal Data, SARL BY LOMÉ takes all reasonable steps to ensure that the Personal Data is accurate and relevant to the purposes for which it is to be used. CT METAL CONCEPT treats them.

3. Purpose of the data collected

CT METAL CONCEPT may process all or part of the data:

  • to enable browsing on the Site and the management and traceability of services ordered by the user: Site connection and usage data, invoicing, order history, etc.
  • to prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed), etc.
  • to improve browsing on the Site: connection and usage data
  • to conduct voluntary satisfaction surveys on ct-metal-concept.fr e-mail address
  • to carry out communication campaigns (sms, email): telephone number, email address

CT METAL CONCEPT does not sell your personal data, which is only used for statistical and analysis purposes.

4. Right of access, rectification and opposition

In accordance with current European regulations, Users of ct-metal-concept.fr have the following rights:

  • the right of access (article 15 of the General Data Protection Regulation), rectification (article 16 of the General Data Protection Regulation), updating and completeness of Users' data the right to block or delete Users' personal data (article 17 of the General Data Protection Regulation), where such data is inaccurate, incomplete, equivocal, out of date, or the collection, use, communication or storage of which is prohibited
  • the right to withdraw consent at any time (article 13-2c RGPD)
  • the right to limit the processing of Users' data (Article 18 RGPD)
  • the right to object to the processing of Users' data (Article 21 RGPD)
  • the right to portability of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (Article 20 RGPD)
  • the right to determine what happens to Users' data after their death and to choose to whom this data should be disclosed. ct-metal-concept.fr will be required to pass on (or not) their data to a third party that they have designated in advance

As soon as CT METAL CONCEPT is aware of the death of a User and in the absence of instructions from the User, ct-metal-concept.fr undertakes to destroy its data, unless it needs to be kept for evidential purposes or to comply with a legal obligation.

If the User wishes to know how CT METAL CONCEPT use their Personal Data, ask for them to be rectified or object to them being processed, the User may contact CT METAL CONCEPT in writing to the following address

CT METAL CONCEPT – 04 86 34 03 00 – ct-metal-concept.fr – ZA de la massane, 229 Rue des Bauxites 13210 Saint-Rémy-de-Provence
In this case, the User must indicate the Personal Data that he would like to be deleted. CT METAL CONCEPT corrects, updates or deletes, by identifying himself/herself precisely with a copy of an identity document (identity card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on CT METAL CONCEPT by law, particularly with regard to the retention or archiving of documents. Finally, Users of ct-metal-concept.fr may lodge a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).

5. Non-disclosure of personal data

CT METAL CONCEPT shall not process, host or transfer the Information collected on its Customers to a country outside the European Union or recognised as «non-adequate» by the European Commission without first informing the Customer. However, CT METAL CONCEPT remains free to choose its technical and commercial subcontractors, provided that they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: no. 2016-679).

CT METAL CONCEPT undertakes to take all necessary precautions to protect the security of the Information and in particular to ensure that it is not disclosed to unauthorised persons. However, if an incident affecting the integrity or confidentiality of the Customer's Information is brought to the attention of CT METAL CONCEPT, The Customer shall be informed as soon as possible of the corrective measures taken. In addition CT METAL CONCEPT does not collect any «sensitive data».

The User's Personal Data may be processed by subsidiaries of CT METAL CONCEPT and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.

Within the limits of their respective responsibilities and for the purposes set out above, the main people likely to have access to the data of Users of CT METAL CONCEPT are mainly our customer service agents.

6. Types of data collected

Concerning site users, ct-metal-concept.fr We collect the following data which are essential for the operation of the service, and which will be kept for a maximum period of 3 years after the end of the contractual relationship:

  • Surname, first name, postal address, e-mail address, telephone number and other information as required.

CT METAL CONCEPT also collects information to improve the user experience and provide contextualised advice:

  • Statistics via Google Analytics

This data is kept for a maximum period of 5 years after the end of the contractual relationship.